Developments in excellent practice, changes in legislation, government policy and/or regulations and CAC Standard
	CAC Standards and written program policy and procedure
	Program policy and procedure translated into staff, contractor and volunteer practice
	Practice as described by staff, contractors and volunteers and the actual experience of persons served
	Persons served experience with the need to develop or revise standards

The indicators used in the CAC accreditation process are designed to overlay each other and provide the team with a complete picture from multiple perspectives. The indicators used to identify issues and check for congruency include:

	Review of documents, including policy
	Interviews of senior management, supervisors, front-line staff, contractors, students and volunteers
	Staff, contractor, student, volunteer and person served file reviews
	On-site observations

The process of accreditation involves a working partnership between CAC and the program to:

	Assist programs to becoming better service providers
	Enhance service delivery through an increased focus on structure, internal processes, outcome measurements and quality assurance
	Provide programs a stronger foundation upon which to build
	Provide organizations with both professional and public recognition of their achievements

Accreditation status is not transferable:

	From one program to another
	One location to another
	From one owner to another